Privacy Policy

At Notifieddit, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Reddit monitoring and notification service.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly when you:

• Create an account (email address)
• Set up keyword monitors (keywords, subreddit names, filter preferences)
• Configure user monitors (Reddit usernames to track)
• Set notification preferences (quiet hours, notification frequency)
• Subscribe to a paid plan (billing information handled by Stripe)
• Contact our support team (name, email, message content)

1.2 Information Automatically Collected

• Device information (device type, operating system, app version)
• Push notification tokens (to deliver notifications to your devices)
• Usage data (features used, notification delivery statistics)
• Log data (IP address, access times, pages viewed)

1.3 Information from Third Parties

We collect publicly available Reddit content through Reddit's official API to match your keyword and user monitors. We do not access your personal Reddit account or private messages.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our monitoring and notification services
• Monitor Reddit content for your specified keywords and users
• Send push notifications when matches are found
• Process and manage your subscription payments
• Improve and optimize our service performance
• Respond to your support requests and inquiries
• Send important service updates and security alerts
• Detect and prevent fraud, abuse, and technical issues
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

3.1 Service Providers

• Stripe for payment processing
• Expo for push notification delivery
• Cloudflare for content delivery and security
• These providers are contractually obligated to protect your data

3.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Notifieddit, our users, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email before any such transfer.

4. Data Security

We implement industry-standard security measures to protect your information:

• Passwords are hashed using bcrypt
• Data is encrypted in transit using TLS/SSL
• Database access is restricted and monitored
• Regular security audits and updates
• Secure authentication using JWT tokens

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account data: Until you delete your account
• Keyword monitors: Until you delete them or your account
• Notification history: 90 days from delivery
• Billing records: 7 years for tax and legal compliance
• Log data: 30 days

When you delete your account, we permanently delete your personal data within 30 days, except for data we are required to retain for legal or security purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain data processing activities
• Withdraw consent: Opt out of notifications (except essential service messages)

To exercise these rights, access your account settings or contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Notifieddit is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We do not sell your personal information. You may request information about our data collection and use practices by contacting us at [email protected].

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your data based on:

• Contractual necessity: To provide our services
• Legitimate interests: To improve and secure our services
• Consent: For marketing communications (where required)
• Legal obligation: To comply with laws and regulations

11. Cookies and Tracking

We use essential cookies to maintain your login session and remember your preferences. We do not use advertising or tracking cookies. You can control cookies through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in our app or website. Your continued use of Notifieddit after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Support: [email protected]
• Website: https://notifieddit.com/privacy